Didn’t we just cover this on our FAQ tab? Geesh!

 Fine, here's our fine print stuff. We, truly, do appreciate your business and always want you to be completely satisfied. While we are sorry if something about your order may not have met your expectations, we look forward to helping to turn that around and making your Gateway Tea experience a great one. Please contact us at szychinski@gatewaytea.com and our customer service team will be more than happy to help you resolve your concerns.

Please remember:  	

1) No returns or credits past the 30-day limit or on opened items

2) Returns require an order number

3) Original and return shipping costs are nonrefundable

4) Expired promos cannot be extended to an exchange order

5) Refunds or exchanges are not 	offered based on personal taste